Shipping Info - United Kingdom

    Delivery Rates & Info

    Please allow 2-3 working days for the processing of orders once order fulfilling resumes. Orders received after 14:59 will be processed the next working day. During high volume periods (i.e. sales and holidays), processing times may increase. Voluspa offers complimentary Standard Delivery on all orders £75.00 and over. 

    Delivery Rates

    Merchandise Total

    UK Standard (2-3 days)

    £74.99 and Under

    £10.00

    £75.00 and Over

    Free


    Please account for BOTH PROCESSING AND TRANSIT TIMES when placing an order.

    Packages are shipped via DPD, and typical transit times to the UK are 2-3 Working Days 

    Voluspa orders are shipped directly from the Netherlands. Transit times vary depending on location. 

    For more shipping information specific to your destination, please reference the link below to calculate your delivery time-
    To find a dealer or distributor near you, visit our Store Locator HERE.

    For questions or for further assistance, please contact customer service at customerservice@voluspa.com.

    For more information regarding order processing times, promotions, and return policy, please view our Shopping Support page HERE.


    HOLIDAY CLOSURES

    In observance of the following holidays, our offices will be closed on the below days. Orders will begin processing the next business day.

    01 April 2024 - Easter Monday
    09 May 2024 - Ascension Day
    20 May 2024 - Pentecost
    25 Dec 2024 - Christmas Day
    26 Dec 2024 - Christmas Observed
    01 Jan 2025 - New Years Day

    MORE SHIPPING INFORMATION

    • Receive complimentary ground shipping and a free sample on orders over £75+ (before tax).

    • Shipping costs are automatically calculated based on selected service at checkout.

    • At this time, please allow 2-3 working days to process an order before it ships.

    • During high volume periods (i.e. sales and holidays) orders may experience a slight delay in processing times.

    • We are unable to edit, add or remove items on an order once it has been placed. If there is an issue with an order or it needs to be canceled, please reach out to customer service as soon as possible at customerservice@voluspa.com  and we will do our best to accommodate. 

    • We do not ship to Freight Forwarders or Re-Sellers.