Return Policy - EUROPE
<h2 class="generic-wrap">Overview</h2><p>We hope you are 100% satisfied with your purchase. If for any reason you are not completely satisfied, VOLUSPA offers a refund on <strong>unopened and unused</strong>, full-priced items within 30 days of your purchase date. </p>
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<h2>Sale Items</h2>
<p>All sale products are final sale and are not eligible for returns or exchanges. </p>
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<h2>Damages</h2>
<p>If upon arrival, any part of your order is damaged, please email <a href="mailto:customerservice@voluspa.com">customerservice-eu@voluspa.com</a> as soon as possible and include your order number and a picture of the damage. Any inquiry must be received by Voluspa within 30 days of the purchase date. <strong>Please note:</strong> Once product is removed from its original protective packaging, we cannot be responsible for any further damage due to improper handling.</p>
<h2>Initiate a Return / Further Questions?</h2>
Contact our Customer Care Team: <br>Monday through Friday between the hours of 8:30 AM - 4:30 PM PST <br>Email: <a href="mailto:customerservice@voluspa.com">customerservice-eu@voluspa.com</a>