Our candles are phthalate, paraben, soy and sulfate free, vegan and we do not test on animals. Our wax is a proprietary coconut blend made of sustainably farmed coconuts and not only burns up to 90% cleaner than its 100% soy wax counterpart, but it also maintains the integrity and maximum volume of our incredible fragrances.

Our wicks are made of 100% natural materials and contain no soy. Our wax is a proprietary coconut blend made of sustainably farmed coconuts and not only burns up to 90% cleaner than its 100% soy wax counterpart, but it also maintains the integrity and maximum volume of our incredible fragrances.

Voluspa products are sustainable, ecologically-sound and pesticide-free. While we make every attempt to source the most organic ingredients, when possible, our products may contain synthetic ingredients used to achieve a particular aroma.

With each candle use, always allow the wax to pool to the edges or sides of the vessel.
Note: This may take multiple hours but will prevent uneven burning or tunneling. If you feel there may be another issue affecting the performance of your candle, please email [email protected]

Trim wicks to ¼ of an inch before lighting your candle. This helps prevent soot and extends the life of your candle. Please visit our Product Use and Safety Page for more information.

So many ways! Please visit https://www.voluspa.com/pages/candle-repurposing-101 for more info!

Great question! We offer a complimentary tiny tin candle sample and 1.5ml perfume sample on all orders $75+

Eau de Parfum (EDP) is a type of fragrance that contains a higher concentration of perfume oils, typically around 15-20%. This gives it a stronger, longer-lasting scent compared to lighter formulations like Eau de Toilette. Eau de Parfum is designed to linger on the skin for several hours, making it a popular choice for those seeking a more enduring fragrance experience. Voluspa EDP Collection will linger on the skin for over 4 hours. Layer on your favorite fragrance throughout the day or mix it up from daytime to evening.

Apply perfume directly to your skin, perfume is designed to interact with your skin and warmth of your body. Best place to apply perfume is your pulse points because this is the warmest part of your body. Pulse points are: wrists, neck, elbow creases, etc. The warmer parts of the skin will project the fragrance more.

Pro Tips:

Don’t rub your wrists together after spritzing! It’s a hard habit to break, but don’t rub your wrists together after spritzing! This will crush the top notes and alter the fragrance. After spritzing, allow fragrance to dry down, and properly develop on the skin.

Don’t use the spritz the air and walk through method. Your beloved fragrance will miss the skin and fall onto clothes, hair or the floor.

Do moisturize your skin prior to applying your perfume, this will provide a more long-lasting fragrance.

Do apply on your pulse points, and allow to dry to experience the full effects

Fragrance notes are the scents you will experience throughout the wear time of your perfume. The way perfume is built matters. Fragrance is layered and unfolds into top, heart and base notes. How ingredients develop on your skin can depend on your skin chemistry.

Top Notes: These are the first scents you experience when you apply a perfume (usually citrus or fresh elements). Your skin’s pH and moisture can influence how fresh or sharp these top notes smell.

Middle/Heart Notes: These appear once the top notes dissipate, typically floral or spicy notes. Your skin’s oil levels can amplify or mute these notes.

Base Notes: The last part of the fragrance to develop, these are usually woody, amber, or musky scents. Dry skin might cause these notes to fade faster, while oily skin may allow them to linger longer.

We formulate our fragrances using both natural and synthetic ingredients. Combining synthetic and natural ingredients allows us achieve more dynamic and long lasting fragrances. This approach lets us replicate the aroma of natural ingredients without depleting environmental resources, and it also allows us to create fragrances that we dream up. The flexibility of this method makes our scent possibilities virtually limitless!

Unopened perfume can last 3-5 years and opened perfume can last 2-3 years if stored well. Extend the shelf life of your purchase by keeping it away from heat, light and humidity. Store your perfume in the original box or a dark cool place.

Technical expiration date on perfume is 24 months after opening. However, your perfume wont suddenly “go bad” overnight. You may noticed the quality beginning to degrade. Some clear signs include visible changes in the appearance/color of your perfume, and scent changes.

Great question! We offer a complimentary 1.5ml perfume sample and tiny tin candle sample on all orders $75+. A perfume discovery set is also available for purchase here.

Our headquarters is located in Irvine, California. Our manufacturing adheres to the highest quality and regulatory standards, and our candles are proudly hand-poured in the United States.

Our processing times are 1-2 business days depending on volume. Processing times reflect the time to pour candles, package, and prepare orders for shipping. Once the label is created for your order you receive an update via email with the tracking information. Normally the tracking number will need some time to update so please give it at least 24 hours to give an accurate ETA.

Most orders process within 1-3 business days. Please note: During high volume periods (Sales & Holidays), processing times may increase. Once shipped, depending on your shipping method and location you can receive the order within anywhere from 1-6 business days. Please visit our Shipping Info Page for further info https://www.voluspa.com/pages/shipping-info

Normally tracking information can take anywhere from 24-48 hours to update accurately. This timeframe can be extended during the holiday season. If it has been 6+ business days past your shipment date without any tracking update, please contact us via email and we are happy to assist further.

Our apologies to hear you are having trouble with delivery. Please check surrounding areas or neighbors for packages. We do see that sometimes the carrier is able to redeliver within 24-48 hours. We ask to give it at least 48 hours to turn up and if you do not receive the package, please reach out to us at [email protected] for next steps.

Please contact us immediately by email [email protected] or call at 949-752-4000 Ex.1 (Preferred) with your order number and correct shipping address. Please note there is not a guarantee that we can make the address change, but we will definitely do our best to accommodate.

Unfortunately, we can’t make any changes to your order once the order has been placed. If you would like to cancel your order and place a new one, please contact us immediately by email or phone so we can look into doing so.

We are excited to share that gift cards are coming soon! Stay tuned!

Both of these are in the works, and we so appreciate our customers being so patient with this enhancement! All orders are prioritized as gifts, which means our packing slip does not contain any pricing information, and if your name is provided in the billing information your recipient will know who the gift is from.

We do not ship to P.O. Boxes or mailing centers at this time.

Thank you for thinking of us! Please email [email protected] for more information and we would be happy to provide you with more details.

We hope you are 100% satisfied with your Voluspa.com purchase. If for any reason you are not completely satisfied, Voluspa offers a refund or exchange on UNOPENED AND UNUSED, full-priced items within 30 days after your purchase date. To set up a return, please start your return HERE. Please email us directly for help with an even exchange. Please note: Custom Gift sets and Sale Product are final sale and not eligible for returns or exchanges. At this time, items ordered online cannot be returned in the Voluspa Fashion Island store.

First off, we are so sorry about this! Please email us a photo highlighting the damaged items with your order information and we would be happy to assist further. Once an email is sent with those photos feel free to safely discard the damaged items.

We are so sorry! We are happy to help! Please email or contact us by phone with your order information and we can take care of this from there

Please forgive us! Our orders are manually fulfilled by our team so sometimes human errors can happen. Please email us a photo to [email protected] with your order information and we will rectify the situation.

Our candles are phthalate, paraben, soy and sulfate free, vegan and we do not test on animals. Our wax is a proprietary coconut blend made of sustainably farmed coconuts and not only burns up to 90% cleaner than its 100% soy wax counterpart, but it also maintains the integrity and maximum volume of our incredible fragrances.

Our wicks are made of 100% natural materials and contain no soy. Our wax is a proprietary coconut blend made of sustainably farmed coconuts and not only burns up to 90% cleaner than its 100% soy wax counterpart, but it also maintains the integrity and maximum volume of our incredible fragrances.

Voluspa products are sustainable, ecologically-sound and pesticide-free. While we make every attempt to source the most organic ingredients, when possible, our products may contain synthetic ingredients used to achieve a particular aroma.

With each candle use, always allow the wax to pool to the edges or sides of the vessel.
Note: This may take multiple hours but will prevent uneven burning or tunneling. If you feel there may be another issue affecting the performance of your candle, please email [email protected]

Trim wicks to ¼ of an inch before lighting your candle. This helps prevent soot and extends the life of your candle. Please visit our Product Use and Safety Page for more information.

So many ways! Please visit https://www.voluspa.com/pages/candle-repurposing-101 for more info!

Great question! We offer a complimentary tiny tin candle sample and 1.5ml perfume sample on all orders $75+

Our headquarters is located in Irvine, California. Our manufacturing adheres to the highest quality and regulatory standards, and our candles are proudly hand-poured in the United States.

Our processing times are 1-3 business days depending on volume. Processing times reflect the time to pour candles, package, and prepare orders for shipping. Once the label is created for your order you receive an update via email with the tracking information. Normally the tracking number will need some time to update so please give it at least 24 hours to give an accurate ETA.

Most orders process within 1-3 business days. Please note: During high volume periods (Sales & Holidays), processing times may increase. Once shipped, depending on your shipping method and location you can receive the order within anywhere from 1-6 business days. Please visit our Shipping Info Page for further info https://www.voluspa.com/pages/shipping-info

Normally tracking information can take anywhere from 24-48 hours to update accurately. This timeframe can be extended during the holiday season. If it has been 6+ business days past your shipment date without any tracking update, please contact us via email and we are happy to assist further.

Our apologies to hear you are having trouble with delivery. Please check surrounding areas or neighbors for packages. We do see that sometimes the carrier is able to redeliver within 24-48 hours. We ask to give it at least 48 hours to turn up and if you do not receive the package, please reach out to us at [email protected] for next steps.

Please contact us immediately by email [email protected] or call at 949-752-4000 Ex.1 (Preferred) with your order number and correct shipping address. Please note there is not a guarantee that we can make the address change, but we will definitely do our best to accommodate.

Unfortunately, we can’t make any changes to your order once the order has been placed. If you would like to cancel your order and place a new one, please contact us immediately by email or phone so we can look into doing so.

We are excited to share that gift cards are coming soon! Stay tuned!

Both of these are in the works, and we so appreciate our customers being so patient with this enhancement! All orders are prioritized as gifts, which means our packing slip does not contain any pricing information, and if your name is provided in the billing information your recipient will know who the gift is from.

We do not ship to P.O. Boxes or mailing centers at this time.

Thank you for thinking of us! Please email [email protected] for more information and we would be happy to provide you with more details.

We hope you are 100% satisfied with your Voluspa.com purchase. If for any reason you are not completely satisfied, Voluspa offers a refund or exchange on UNOPENED AND UNUSED, full-priced items within 30 days after your purchase date. To set up a return, please start your return HERE. Please email us directly for help with an even exchange. Please note: Custom Gift sets and Sale Product are final sale and not eligible for returns or exchanges. At this time, items ordered online cannot be returned in the Voluspa Fashion Island store.

First off, we are so sorry about this! Please email us a photo highlighting the damaged items with your order information and we would be happy to assist further. Once an email is sent with those photos feel free to safely discard the damaged items.

We are so sorry! We are happy to help! Please email or contact us by phone with your order information and we can take care of this from there

Please forgive us! Our orders are manually fulfilled by our team so sometimes human errors can happen. Please email us a photo to [email protected] with your order information and we will rectify the situation.